Refund Policy

Thanks for shopping at Goldie.store .
If you are not entirely satisfied with your purchase, we're here to help.

After bad experience with some customers we made a few decisions:

1. If the order is under $25, do not expect the tracking information to be reliable. At that point, the tracking number only serves as proof that the package has been sent.

2. The deadline for any complaints about the product (including if it arrived or not) is 2 months and 15 days after ordering. After that period, every order will be treated as completed. Any complaints after that point will not be considered.

3. In the case that the customer does not accept or pick up the package after the first attempt of delivery, we are not held responsible, and will not give any refunds or resend the package.

You have 7 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us, at email: [email protected]